Public Service Center
Department: Public Relations Department
Department Strategic Objective:
To enhance the municipality's image and build effective and sustainable communication channels with citizens, institutions, and partners, thereby achieving transparency and community engagement.
Department Development Objective:
To contribute to strengthening trust between the municipality and the local community, and to support municipal work through effective institutional communication and professional media.
Department Sections:
- Media and Communication Section
- Public Relations Section
- Cultural Facilities Section
About the Department:
- The Public Relations Department is a vital department within the municipality. It plays a fundamental role in managing institutional communication, building a positive image for the municipality, and strengthening communication channels with citizens, media outlets, and official and non-governmental organizations. The department also works to communicate the municipality's message, activities, and programs transparently and professionally, and to receive and follow up on citizens' comments and complaints, contributing to improving service levels and enhancing community trust.
- Public Projects and Activities
- Public Activities:
- Managing the municipality's media communication and issuing official statements and news.
- Receiving and following up on citizens' complaints and comments with the relevant departments. Organizing meetings, conferences, events, and community activities.
- Enhancing communication with local community organizations, official bodies, and media outlets.
- Documenting and archiving municipal activities for media purposes.
- Managing the municipality's social media platforms and website.
- Preparing media, awareness, and informational materials about municipal services.
Ongoing Projects:
- Developing an electronic complaints system in partnership with the municipality's IT department.
- Updating the municipality's website and social media platforms.
- Creating a digital media archive of municipal activities.
