Water and Health Department

Divisions:

• Water Division
• Health Division

About the Department

The Water and Health Department is one of the vital departments within the Municipality due to its direct role in safeguarding public health and ensuring the continuity of water services for citizens. The Department manages and regulates water distribution, monitors water quality, and carries out maintenance and network development works. It also supervises public sanitation operations, waste collection and transportation, and environmental and health inspections, in accordance with applicable laws and regulations, in order to protect public interest and citizens’ safety.

Health Division

To clarify the ongoing work carried out by the Health Division throughout the year, its main responsibilities can be summarized as follows:

• Collecting all types of waste (household, commercial, and agricultural) and transporting it to the Joint Services Council for scientifically managed disposal. The Division also cleans streets and public areas, with an average of approximately 60 tons of waste collected daily.
• Monitoring the cleanliness level of all public facilities affiliated with the Municipality.
• Conducting health and environmental inspections of food establishments, including restaurants, bakeries, cafés, confectionery shops, and others.
• Inspecting markets, grocery stores, and food warehouses; monitoring production and expiration dates, storage methods, and food suitability for human consumption; and confiscating and destroying spoiled goods in cooperation with Civil Defense, the Directorate of Health, and the Environmental Quality Authority.
• Monitoring drinking water sources (water network, springs, wells) by collecting water samples in coordination with South Hebron Health and Environmental authorities; testing free chlorine levels and conducting microbiological analyses; and supplying chlorine to citizens when necessary.
• Receiving and addressing daily citizen complaints related to health and environmental issues, taking necessary measures, and notifying concerned parties.
• Cleaning culverts and rainwater drainage channels.
• Providing guidance and awareness to shop owners regarding proper waste disposal and taking legal action against those who dispose of debris or waste in public streets and squares.
• Issuing licenses for crafts, professional, commercial, and industrial activities after verifying compliance with public health and safety standards and payment of required fees, and renewing such licenses according to regulations.
• Following up on complaints related to waste collection fee adjustments.
• Participating and coordinating with various ministries and governmental institutions in joint fieldwork within health and environmental committees—particularly with the South Health Directorate—to ensure integration, strengthen coordination, avoid duplication of efforts, and promote public health and safety.

Water Division

The Water Division is one of the essential and vital units within the Municipality, given its primary role in delivering water services to citizens and ensuring their continuity and quality. Its main responsibilities include:

• Monitoring water distribution through the municipal network and from its sources (Al-Hadab and Al-Simiya), by tracking pumping operations, supervising valve opening and closing, and monitoring water pressure throughout the distribution cycle.
• Monitoring meter readings of water quantities supplied to the city in coordination with the Water Authority.
• Overseeing the supply of water to citizens via municipal water tankers (10 m³ and 4 m³) through the municipal filling station.
• Supervising maintenance of the water network, including valves, manholes, and technical fault repairs.
• Coordinating with the Water Authority regarding issues related to water quantities, networks, or maintenance of components owned by the Authority.
• Following up on procedures for disconnection and installation of water meters, whether due to technical faults or accumulated debts, based on reports received from the Collection Department.
• Connecting new subscribers to the water network in accordance with approved procedures.
• Implementing projects for constructing new water networks within the city, improving the existing network, and replacing damaged pipes.
• Designing water networks and providing technical supervision for water-related projects.
• Addressing citizen complaints related to water supply and maintenance works.
• Replacing conventional water meters with prepaid water meters and monitoring implementation according to approved plans.